Our Services
Sales Cloud
Implemented Sales cloud for customers spanning from Retail, Banking, Healthcare to Not for profit. W...
Service Cloud
Automate ticket management, case escalation, case assignment, Implemented Customer portal solutions ...
App Development
Custom Apex Managed Security. Robust and high standard logic implementations. Salesforce1 implementa...
Salesforce Communities
Communities are branded spaces for your employees, customers and partners to connect. Connecting and...
Marketing Cloud
Salesforce Marketing Cloud provides digital marketing automation and analytics software and services...
Salesforce Lightning
Being early adopters of Lightning, We have already helped clients getting Lightning Ready on AppExch...
Support & Management
Implemented Sales cloud for customers spanning from Retail, Banking, Healthcare to Not for profit. W...
Systems Integration
We are expert in integrating Salesforce with other systems. We have integrated Salesforce with popul...
Oracle Consulting
With a selective spotlight on Oracle Cloud execution and consultancy, it gives a range of arrangemen...
About Us
CloudSherpax is a growing Salesforce and Force.com consulting company dedicated to delivering top-tier solutions across Salesforce products, the Force.com platform, and ISV services. With a commitment to excellence and continuous improvement, we have successfully completed multiple engagements, helping clients develop, customize, and integrate a variety of Salesforce solutions. Our expertise extends to AppExchange development, ensuring businesses can leverage Salesforce’s powerful ecosystem for optimal growth and efficiency.
We provide end-to-end Salesforce consulting services, including setup, configuration, integration, and customization across various Salesforce clouds such as Community, Service, Sales, Marketing, and Analytics. Our agile and scalable solutions have helped businesses worldwide optimize their Salesforce implementations, ensuring seamless operations and enhanced productivity. As a compact yet highly skilled team, we pride ourselves on our fast turnaround times and lean delivery cycles, equipping our experts with both technical and functional capabilities to deliver exceptional results.
At CloudSherpax, credibility and integrity are the foundation of our work, enabling us to drive innovation and foster strong teamwork. Our customer-centric approach ensures that every client experiences a WOW factor, as we go the extra mile to achieve project success. With a combined industry experience of over 30 years, we deeply understand business needs and leverage our expertise to help organizations achieve their objectives efficiently and effectively.
Our Mission
Our mission is to be in a leadership position in the industry by providing responsive, high-quality, reliable, technologically advanced and cost-effective services that enable our customers to meet their business objectives.
Our Vision
Support Services
We offers a wide range of Offshore Salesforce Administration, Maintenance and Support Services to help you with Salesforce Custom Development, Salesforce Configuration and Salesforce Integration needs. All Salesforce administration and user support needs can be managed by our offshore Salesforce support model. All development, administration, configuration and support services are provided by certified offshore salesforce developers with years of experience and good domain expertise.
For a business to be successful it’s important to ensure an “Always on” environment, where downtime is reduced to zero. It seems to be an ideal situation, however; with Cloudsherpax’s specially tailored support packages for all business size, this can be achieved.
Cloudsherpax provides different levels of support to ensure minimal downtime and smooth running of your business.
Our Packages include:
- Mission critical support services to help your business run smoothly with close to zero downtime for the most critical services for your business. We achieve this by assigning a success manager who will work with you to closely understand your mission critical tasks/workflows and will coordinate with you to ensure smooth running of your business and help you to maximize your investment in Salesforce.com.
- Your assigned success manager will maintain familiarity with your Salesforce.com installation environment and configuration. Your success manager will also provide continuity of support and play an escalation coordination role across all product lines. This support tier includes quarterly service level review conference calls, and executive service-level reports, all to ensure continuity and proper focus on issues specific to your business priorities. In situations where there are round-the-clock support requirements, you can purchase additional regional technical support to cover multiple time zone needs.
- Standard-level support is designed to provide you with access to a live technical support engineer or a maximum one-hour call-back time, around the clock. With 24×7 availability you can optimize use of important IT resources by enabling your staff to access technical support outside of normal business hours. This tier of support includes priority queuing of reported issues and time-based escalation of unresolved problems. This offering also includes support on new product versions. In addition, there are many online services available to log, track, update, and escalate service requests.
Testimonials
I can highly recommend their work and we look forward to working closer with Cloudsherpax on future enhancements
Packages Plans
Go with the right one
| Services | Basic | Advanced | Intensive |
|---|---|---|---|
| Business Process Review | Basic | Advanced | Intensive |
Sales Force Automation (SFA)
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Marketing Automation
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Data Management
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Basic | Advanced | Intensive |
Customer Service Management
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| Product and Price Management | |
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| Custom Reports & Dashboards | 5 | 10 | 20 |
| Mobile Access Setup | |
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| Custom Workflows | 2 | 5 | 10 |
| Customized Training Manuals | |
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| End User Training | 5 users, 4 hours | 15 users, 6 hours | 30 users, 10 hours |
| Complimentary Post Implementation Support | 2 hours | 4 hours | 6 hours |
Basic
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Lead Management Including Web Leads
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Sales Activity Management
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Opportunity Management
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Email Integration
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Marketing Automation
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Campaign Management
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Email Marketing
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Data Management
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Data Migration
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Customer Service Management
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Customer Web Portal
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Product and Price Management
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Custom Reports & Dashboards
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Mobile Access Setup
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Custom Workflows
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Customized Training Manuals
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End User Training
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Complimentary Post Implementation Support
Advanced
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Lead Management Including Web Leads
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Sales Activity Management
-
Opportunity Management
-
Email Integration
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Marketing Automation
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Campaign Management
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Email Marketing
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Data Management
-
Data Migration
-
Customer Service Management
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Customer Web Portal
-
Product and Price Management
-
Custom Reports & Dashboards
-
Mobile Access Setup
-
Custom Workflows
-
Customized Training Manuals
-
End User Training
-
Complimentary Post Implementation Support
Intensive
-
Lead Management Including Web Leads
-
Sales Activity Management
-
Opportunity Management
-
Email Integration
-
Marketing Automation
-
Campaign Management
-
Email Marketing
-
Data Management
-
Data Migration
-
Customer Service Management
-
Customer Web Portal
-
Product and Price Management
-
Custom Reports & Dashboards
-
Mobile Access Setup
-
Custom Workflows
-
Customized Training Manuals
-
End User Training
-
Complimentary Post Implementation Support